Humana

Reviews voor Humana

Stressful - werkgeversreview Customer Service Representative II bij Humana

1,0

8 okt 2025

Customer service representative ii

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote Remote Remote Remote Remote

Minpunten

The members are verbally abusive and there is nothing in place to release the member should they get out of hand. You have to try and defuse them and if you cant you transfer them to a team of people that are not supervisors. I dont know what they do but you cant offer to transfer the member. The Broker/Agent/Member has to request a supervisor. Until they request one you are their punching bag

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5,0

7 mei 2026

Senior software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Awesome company with best industry standards

Minpunten

Nothing I could notice , very good company

1,0

22 jun 2026

Utilization review nurse

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Working from home, that’s about it.

Minpunten

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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