Humana

Reviews voor Humana

Customer Service - werkgeversreview Customer Service Representative bij Humana

3,0

12 nov 2016

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Worked with some very good people.Good environment for a person that does not want to have independence or have to make own discisions or resolve problems directly.

Minpunten

Micromanaged by uneducated managers. Very much a high school like environment. Time needed to follow up on outstanding issues is doled out as a favor.

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5,0

7 mei 2026

Senior software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Awesome company with best industry standards

Minpunten

Nothing I could notice , very good company

1,0

22 jun 2026

Utilization review nurse

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Working from home, that’s about it.

Minpunten

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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