Humana Review - werkgeversreview Customer Service Representative bij Humana

2,0
20 jun 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Ability to work from home

Minpunten

Impossible to move to a different department. Micromanaging (log breaks, lunches in computer system) Some favoritism for moving into other positions depending on timing and being awarded for performance Managers and supervisors are very high-school like, there is a "cool kids" crowd and then there is everyone else.

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5,0
7 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Awesome company with best industry standards

Minpunten

Nothing I could notice , very good company

1,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working from home, that’s about it.

Minpunten

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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