They talk the talk but can't walk the walk. - werkgeversreview Company Contact Lead bij Humana

3,0
18 mrt 2013
Aanbevelen
Goedkeuring directeur
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Pluspunten

I was able to help people with their insurance issues. I did this by providing education and guidance. They are a large company and have a lot of opportunities once hired.

Minpunten

They are very shiny on the outside but not so sweet on the inside. They have a very cookie cutter image and don't respond well to those who do not fit into that mold. Advancement becomes difficult. The benefits are terrible considering they are an insurance company. Internal customer service is borderline rude and often not very helpful. As employees, we are expected to go above and beyond to offer the ultimate customer service experience but as the consumer that is far from what happens.

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5,0
17 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Making all the right moves to be a leader in 21st century health care.

Minpunten

Legacy technology and corporate structures still create friction, but improving.

1,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working from home, that’s about it.

Minpunten

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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