Very stressful job with little reward - werkgeversreview Customer Care Specialist bij Humana

3,0
29 apr 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits start day one and you have the ability to accrue a decent amount of PTO

Minpunten

No regard for the employees. Enormous amounts of mandatory overtime during peak seasons. The company makes millions of dollars and there are no rewards nor appreciation for the late nights and early mornings that are required.

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5,0
7 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Awesome company with best industry standards

Minpunten

Nothing I could notice , very good company

1,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working from home, that’s about it.

Minpunten

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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