They lie during the interview to make you want to be here - werkgeversreview Customer Care Specialist bij Humana

2,0
1 mei 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The pay and insurance day one

Minpunten

The insurance is horrible.... 2400.00 deductible. Plus they barely cover anything. The hours are loooonnng. They mandate overtime.... Sometimes the entire month. They offer PTO but you never use it. No sick time. If you are sick you better be here or you will loose your job. Right hand definitely doesn't know what the left hand is doing. Poor management there is no way that you can get a day off without being hospitalized. Seriously. The opportunity for advancement is slim.... To be honest you have to know somebody.

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5,0
7 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Awesome company with best industry standards

Minpunten

Nothing I could notice , very good company

1,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working from home, that’s about it.

Minpunten

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

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