Tread Lightly here - werkgeversreview Customer Service Representative (CSR) bij Humana

3,0
16 jan 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home. Decent pay

Minpunten

Different supervisors every 6 months, drains mental health, sups rarely take escalated calls and to top it off they don’t not have an escalated customer policy, even if the member is being racist, misogynistic or cruising , you are NOT allowed to disconnect or it can be automated termination which they call violation of a critical offense

Ontdek andere reviews over Humana

5,0
20 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Lots of flexibility, good team culture

Minpunten

Long hours, sometimes lack of training

3,0
14 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Interesting work, decent benefits, ability to work from home

Minpunten

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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