Recruitment Process Lacks Empathy and Flexibility - werkgeversreview Bilingual Call Center Representative bij Humana

2,0
29 aug 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

– Humana positions itself as a company focused on empathy and care. – Strong employer brand in healthcare.

Minpunten

– Candidate experience doesn’t reflect those values. – Recruiter showed little flexibility or understanding when I faced an unexpected event. Instead of offering solutions or future accommodations, the communication felt dismissive and rigid. – The process revealed a gap between Humana’s public values and how candidates are actually treated.

Ontdek andere reviews over Humana

5,0
7 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Awesome company with best industry standards

Minpunten

Nothing I could notice , very good company

1,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working from home, that’s about it.

Minpunten

Micromanaging, forced to help team members while you’re behind on your own caseload. Denied PTO requests, no PTO all summer and no PTO until the end of January 2027 (that’s supposed supposedly when they will be done ramping up with all their new employees.) a bunch of meetings weekly that are pointless. A weekly case conference where they are forcing nurses to present a complex case in front of over 300 people on zoom. Process changes change constantly, there are no job aid or guideline that help you make a Clinical decision but you will get out of it if you do it incorrectly. Save yourself the trouble and apply somewhere else. It is not worth it.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle