Excellent job if you care about people - werkgeversreview Contact Center Representative bij I-MED Radiology Network

4,0
28 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Talking to real people, mostly sick and/or elderly, and helping them with their scans/reports etc. If you have a good team of people working with you this can be a very rewarding job

Minpunten

A lot of coworkers, team leaders and bosses focused on KPI's and call times rather than the people they are caring for.

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4,0
29 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Opportunity to do overtime, training opportunities

Minpunten

Higher management can be poor

2,0
7 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You get to train with some nice people Coworkers are nice

Minpunten

Unrealistic KPIs - monitored to the minute Team leads not doing any work Micro-managing Can't take a break in between calls before the nagging starts Team leads can meet their KPIs because they're doing the easy part Acting like they care but don't All talk and no action

1
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