Pluspunten
The nature of the organisation enables you to communicate with offices and colleagues around the world, and the staff come from every corner of the globe. The IATA brand used to be very strong and prestigious worldwide, but it's losing strength and word is getting out about how difficult things are inside the organisation. You learn a lot about your personal strength and tolerance for things you don't agree with -- in other words, IATA is a tough place to work and if you've survived IATA, you can probably survive any other employer. The pay is OK and time off is OK (5 weeks). People you meet at IATA will be your friends for many years to come, and once you leave IATA, there is an active group of former employees called the Alumni Club that gets together regularly for social events and your friendships last for decades.
Minpunten
1/Turnover is significant -- estimated at 80%+ in the past 5 years in Montreal, where there are only about 300 full-time staff. 2/Staff are routinely terminated without warning and without cause and offered generous buyout packages in exchange for their rights to pursue legal action for their terminations. 3/Company "values" appear on slick posters within the building, but yet they're contradicted every day by senior management in their actions and routine staff terminations, lowering staff morale. 4/Because of the high turnover, there is a significant knowledge gap. Staff leave, and their replacements either don't have the right skill set and/or airline experience/knowledge, forcing other team members to pick up the slack. This costs the company expertise, time and money, and gives existing employees a never-ending headache as if they're in a revolving door that won't stop. 5/The reputation for IATA within Montreal has unfortunately worked against people in their lives after IATA. Certain employers will not invite ex-IATA staff for interviews because of the poor local reputation of IATA. We employees are viewed as "spoiled milk" and considered "tainted goods" -- but we, the hardworking employees, truly don't deserve to be branded as such.