Good, but could be better... - werkgeversreview Loan Officer bij ICCU

3,0
5 jul 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I feel like most systems they have in place do work to help you succeed. It can take some time to get the hang of things, but once you do things go pretty smoothly. Most managers and co-workers acknowledge when you are doing well on a regular basis and offer helpful feedback. They are friendly, respectful, and have a good attitude. The facilities are clean and comfortable. Benefits are decent. You can learn a lot about finances, and there is some opportunity to advance.

Minpunten

The pay is no longer competitive, especially for the amount of knowledge you are required to learn and use on a day to day basis. It's barely a living wage. Depending on what department you work in, you can't get overtime if you do need extra funds. It can be really busy and overwhelming, so it's easy to burn out. They offer a decent amount of PTO, but if other people have taken the day off before you, you'll get denied. It's hard to actually get the days you want off, and you have to do it pretty far in advance. It's hard to get time off if something urgent comes up. If you get sick you have to use PTO as they do not offer specific sick leave. You can get a raise if you hit certain goals, but some departments have much more relaxed goals that are easily attainable while others do not. Sometimes the metrics for the goals are really out of your hands and you just have to get lucky. It can take a long time to get a raise if anything happens and you aren't able to hit the goals. If you do well, they will request you to be on some sort of committee, it can be a lot of fun, but they want you to accomplish a lot and you do a lot of extra work that you don't get paid for, and have to fight to get overtime for it. It's hard to say no to doing the extra work because it looks good on your resume if you're trying to get promoted.

Ontdek andere reviews over ICCU

5,0
29 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great community, benefits, and overall company.

Minpunten

No room for growth, and the role was very disheartening and bothersome at times.

1,0
31 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are good people sprinkled throughout the organization, and working alongside capable, committed colleagues is one of the more consistent positives of the experience. The work itself can be genuinely rewarding, particularly in areas where leadership is strong and sets a clear direction. In those environments, teams tend to function more effectively and employees are better supported in doing meaningful work.

Minpunten

The culture has shifted toward a more bureaucratic, bank-style environment where internal priorities and egos often outweigh member and employee experience. While the company once had a more collaborative feel, it now comes across as increasingly political and hierarchical in many areas. Experiences do vary by team, but the overall direction has made trust and day-to-day working relationships noticeably weaker than in the past. The “Best Place to Work” survey results do not reflect the day-to-day employee experience, and internal encouragement to rate the organization highly undermines confidence in those results. At the same time, transparency around promotions and advancement remains a significant concern. Many employees perceive that visibility, internal relationships, religion, and networking can sometimes carry more weight than actual performance and results. Even where that perception is not universally accurate, the lack of clear criteria and communication around decisions creates frustration and distrust. Leadership communication and accountability continue to be weak points. Employee feedback often does not lead to visible change, and follow-through is inconsistent. Lack of consistent accountability has allowed negative leadership behaviors to have an outsized impact on morale and culture, further eroding confidence in leadership over time. Despite having many strong individual contributors and capable teams, these cultural issues have had a clear and ongoing impact on morale, engagement, and retention.

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