Customer Care - werkgeversreview Customer Care Manager bij IPSY

5,0
29 sep 2017
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Amazing office culture! Open to new ideas. Open communication. Wonderful coworkers and fantastic managers. Everybody cares so much for the company and for each other. Great benefits. Great location. Great people. So much fun. And: Yes, it is glamorous.

Minpunten

I love an open workplace, but it can get loud! Couldn't use my mechanical keyboard!

Ontdek andere reviews over IPSY

5,0
5 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work life balance Coworkers are a pleasure to deal with Remote First company

Minpunten

Remote setting is not always best for important meetings

1
avatar
Reactie van IPSY
10mo
We love hearing that flexibility, work-life balance, and your teammates are bright spots in your IPSY experience. We hear you on the challenges that come with remote meetings—finding ways to stay meaningfully connected is something we’re always working on. With appreciation, IPSY People Team
3,0
25 mrt 2026
Anonieme contractwerker
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Remote first - Kind coworkers - Fun brand

Minpunten

My entire career has been built on digital transformation/migration projects, but IPSY showed me a new kind of chaos. A very immature project management function coupled with constant rebrands, shifting priorities, and last-minute legal changes made it feel like they were trying to rebuild the car while it's already rolling downhill. Still a spreadsheet place. Product requirements constantly got buried in Slack. (Why are we so afraid of email?) Disjointed processes and minimal communication to contractors. (It's often the norm to treat contractors like secondary citizens, but most places will at least communicate info relevant to your job). Seems like a bad idea to lay off tech team members midway through a delayed transformation project.

1
avatar
Reactie van IPSY
1mo
Thank you for sharing your experience. We’re glad to hear that our people and brand made a positive impression. We understand that transformation work can feel complex, especially in a fast-moving environment, and we’re continuously working to improve clarity, communication, and how we support all team members, including our contractor community. We appreciate your perspective and wish you the best in your next chapter. With care, – IPSY People Team
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