Understaffing an issue - werkgeversreview Anonieme werknemer bij IT Force

3,0
2 aug 2018
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Calm and casual workplace Good management structure Pathways available for promotion and career expansion Ability to work at your own pace Good social atmosphere

Minpunten

Understaffing means workloads are intense, there are 8 service desk technicians, so there's a lot of work Very minimal training, the expectation is on the job training Difficult for new people to integrate High pressure at times makes it difficult to ask questions Pay is extremely low for (18 to 20k a year for a level one technician)

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Reactie van IT Force
7y
Thanks for taking the time to leave feedback. We value and consider all feedback and we’ll continue to improve but I wanted to address a couple of your specific concerns here. We appreciate that it can be difficult starting a new job and entering a new company. Our aim is to make this move as easy as possible. IT Force have high standards and following years of experience, we have found that the best way to ensure that our staff do things ‘the IT Force way’ is to have everyone complete an induction session when they join us and then engage in on-the-job training. In that manner, they learn to do things in a consistent manner that is appreciated by our clients. We complete induction for all new staff within the first week of starting and are highly inclusionary as a company. One of the core values of our company “We treat people with respect and we commit to hiring, developing and enabling the best available talent. We aim to provide a healthy work-life balance throughout the company.” We have an active social club, nights out, a games room etc. to help create a bond among staff. We understand that like most work environment, there are periods of greater pressure. The workload varies from day to day and across months. It is not always easy to predict what days/times will be busy. At these times we divert staff from other areas to help out if needed. We are currently recruiting new staff to join the team. We always run an open-door policy in IT Force and value staff opinion. As IT Force continues to grow, we are continuously looking for ways to enhance employee benefits. We operate a staff bonus scheme based on the achievement of agreed objectives. Pay is market rates for the skills and experience that a new starter has. As they progress and gain more experience, this is reflected in their pay. As a company, we conduct regular market research and stay ahead of the competition in this regard. Glassdoor reviews are anonymous, but if you’d like to talk more about it, please email me at rosin.cahill@itforce.ie Thanks again for your ongoing contribution and feedback. Roisin

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2,0
18 okt 2024
Aanbevelen
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Pluspunten

Growth, Management Exposure, Knowledge Sharing

Minpunten

Micromanagement, Low Pay, No Benefits

5,0
4 nov 2015
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

IT Force has a great working atmosphere, that is characterised by very low turnover, and excellent working relationships between all staff. Excellent opportunities for progression exist. This is illustrated by the fact that the vast majority of senior employees in the company have been promoted into their current roles. As an IT consultancy company, you get exposure to a variety of the latest and greatest technologies, so you will constantly be learning. You are fully supported to further your expertise through gaining professional certifications. The company has won several awards over the last few years, which is testament, to the great work achieved by employees of the company

Minpunten

None that I can think of.

1
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