Most baffling job I've ever had - werkgeversreview Account Manager bij Ice Comms

1,0
11 jul 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

- Office Banter? - Socially quite pleasant - When the boss is in, you get treats like finishing early or pizza - Great Location - Building receptionists are lovely

Minpunten

Where do I even start... From the get go, I was never really informed that the role was cold calling. I knew it was sales heavy but had no idea of the pressure with very little guidance there would be. From my 2nd day in the office I was put on the phone to call back businesses in which a lot of the previous notes said "not interested". You're advised to lie and pretend you've spoken with people before to get through to the deal maker. They make it sound like it is easy to get a lead but don't tell you how many no's you will get before that. They don't train you on the actual deals - learn as you go on - not sustainable at all. They have a whiteboard up with very derogatory names for the staff on there (as a joke). Every day various staff members go to the pub and have 3-4 drinks (you can't legally drive with that much alcohol in your system so unsure why this was allowed). Was informed on my first week that the team leader was HR lol and if there were any issues, to go to her... people were "told off" for getting drinks during work time and told to only make drinks during breaks (this would mean you could only have 3 drinks per day) There is zero health and safety in the office. No standing desks but was made to stand up to work for 2 hours straight. Asked if this happens often and was told yes. Anyone that tried to sit during this time, to type up notes was screamed at to stand back up. Very detrimental for back health (I suffer with a spinal injury so this was the main component to me leaving). Meetings held at the start of the day are degrading, and team leader stands talking at everyone about how rubbish the office is doing and how embarrassed she is by everyone's work and expects that to make people feel productive. Staff members arguing on the floor in front of everyone and whilst people are on calls- very unprofessional. Seemed like almost all of the team were brand new but this could be because they had just moved. After being there for 4 months, I couldn't handle it any longer. The constant degrading, drinking and pressure caused me to leave.

Ontdek andere reviews over Ice Comms

4,0
25 apr 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Fun and energetic environment - SDR team are great, have great banter and welcome new people with open arms Business Development Managers (BDM) team always looking to work with and feedback to SDRs, very cohesive office Ability to earn good money in commission (long term) Relatively easy / straightforward job Lots of incentives - early finish on a Friday if you put over X amount of leads for example Sales Development Manager (office manager) is very on the ball, cares about staff and gives good feedback. He's a realist and happy to talk without red tape.

Minpunten

You're a lead gen, it's very monotonous and boring most of the time No real training given at all - shadowed existing staff for 2 days to learn the CRM and call system, listened to their pitches and left to crack on Induction was manager there for 1 day and was supposed to check in weekly but forgot about me and left it to SDM. Had 1 call recording review and she shared her screen, had tabs open looking for another job on her work laptop in work time which felt unprofessional. Music always playing in the office - for some this is a bonus and keeps energy high, for me this made it harder to concentrate at times Base salary is very low Data provided is very hit and miss - You will need to "build your pipeline" - I.e collect data through cold calling on contract end dates which you can later leverage and call back when they're due. You will not earn any commission for at least 6-12 months minimum due to not having a pipeline. The realistic commission earnings and timeline were significantly inflated and misrepresented at interview stage by a senior manager.

1,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company for the first 5 years, however turned sour by the end

Minpunten

Unfortunately the relationship broke down by the end and I set up on my own in the end and never looked back

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