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      Included Health

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      Reviews voor Included Health

      Not my first review - werkgeversreview Anonieme werknemer bij Included Health

      5,0
      10 sep 2019
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The best thing I can say about this company is that it is the same place I joined. Very mission driven, really high end talent and pragmatic / low ego. Patients come first and customers right after (this still can cause some tension, especially with the growth expectations). + I love the people I work with + Leadership genuinely cares about people, takes feedback and acts on it (e.g., a lot of recent focus on career development and clear feedback) + CEO actively works to maintain balance even as the hype around the company builds + Product and engineering talent (EPD) have gotten WAY better in the last year; now better than my last large tech company + I remain inspired by the vision and feel us making progress + lots of "do what you say you're going to do"

      Minpunten

      - lots of ambition and don't always feel like we have the resources to cover - I feel like I understand the business today and the vision of the world we want to see but would love more about long term business strategy - would like us to see us be more aggressive on brand marketing

      avatar
      Reactie van Included Health
      6y
      Thank you for taking the time to share your thoughtful feedback. The company has grown in many ways over the years and it’s great to see the growth in the eyes of our employees and colleagues. It is valuable to hear that many of our founding characteristics remain true - a bold vision, mission-driven colleagues, and inspiring leaders who care. And, as we've grown, we keep focused on raising the bar. We are fortunate to attract strong talent, build partnerships with leading employers and institutions and continue to expand our product offerings to improve healthcare for millions nationwide. Thank you for your ongoing commitment to make this possible.

      Ontdek andere reviews over Included Health

      5,0
      3 jun 2026
      Member resolution specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible schedule and lots of benefits.

      Minpunten

      I don't have any cons.

      avatar
      Reactie van Included Health
      3w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1,0
      6 mei 2026
      Member care advocate
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Minpunten

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Reactie van Included Health
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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