Included Health

Reviews voor Included Health

Job seekers and companies, beware! - werkgeversreview Care Coordinator bij Included Health

1,0

17 jan 2020

Care coordinator

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good initial wage. Great benefits. Free snacks.

Minpunten

Serious issues with promoting people just to let them go shortly thereafter. The company is taking on more and more services and just let go so many of their employees on the care team and the employees who are left won’t be able to handle the workload that’s ahead of them. Poor planning. The “culture” doesn’t live up to the hype when management isn’t hired with the right qualifications and there’s no room for growth.

Reactie van Included Health

Thank you for taking the time to share your thoughts. We appreciate your feedback about making sure our team feels taken care of so that they can give their best to our members. We strive to create a respectful, positive and productive work environment so that everyone is set up for success. We know that an engaged team will make our company most effective in the long-run and will keep that goal, and your feedback, front and center as we build for the future.

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5,0

3 jun 2026

Member resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

Reactie van Included Health

We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!

1,0

6 mei 2026

Member care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Reactie van Included Health

1mo

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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Reviews voor Included Health Reviews voor Care Coordinator bij Included Health Review voor Included Health