Included Health

Reviews voor Included Health

Nice mission, poor business planning - werkgeversreview Anonieme werknemer bij Included Health

2,0

7 mrt 2020

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

– Mission is one that matters and employees believe in it – Co-workers are kind – Work is challenging and there are many growth opportunities

Minpunten

– Leadership is not transparent or honest with employees. Executives appear to sugarcoat business updates and have lost employee trust. – Business planning is a mess and poor top-down decisions were made in 2019, resulting in mass layoffs. – Much of SF team does not appear to be happy and view HQ as a "commuter office" – There is significant favoritism for engineering hiring, resulting in lack of hiring and resourcing for other crucial company functions like marketing and HR. You will NOT have a successful business and product if 1. no one knows about it and 2. your employees are not properly supported.

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5,0

3 jun 2026

Member resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

Reactie van Included Health

We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!

1,0

6 mei 2026

Member care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Reactie van Included Health

1mo

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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