Included Health

Reviews voor Included Health

Important mission, but ruthless culture - werkgeversreview Software Engineer bij Included Health

2,0

9 dec 2022

Software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- It is nice to build something that is helping people and the company is clear about its mission to make healthcare better - decent outlook for business (but at what cost?) - remote friendly

Minpunten

- one of the most ruthless corporate cultures I've been part of: gaslighting, micromanagement, fear-driven, and backstabbing. Management will reward these folks and cover it up with corporate hogwash, which just encourages this behavior. - everyone is overworked and burning out - engineering systems are not good with tons of issues and noisy on call. Lots of subject matter experts have left the company already. - it was sad to see a lot of kind people depart with the changing culture after the merger - everyone is too busy and swamped to actually help you out - benefits and pay could be better

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5,0

3 jun 2026

Member resolution specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

1,0

6 mei 2026

Member care advocate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

Reactie van Included Health

Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.

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