Cautionary tale from a former employee - werkgeversreview Anonieme werknemer bij Included Health

1,0
19 apr 2024
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Some great colleagues, good health insurance, remote work environment

Minpunten

As a former employee at Included Health, I can confidently say that the company has devolved into a shadow of its former self. What was once a promising workplace with values to uphold has now become a breeding ground for toxicity and unethical behavior. The leadership at Included Health has taken a nosedive, abandoning the very values they once touted. Prioritizing a healthy work-life balance is a mere facade, as employees are expected to sacrifice personal time with family and loved ones. Mental health issues among staff are rampant due to the toxic work environment, with numerous individuals needing to take a leave of absence for these issues. Layoffs have become an annual ritual, only for the same roles to be rehired within a matter of months. This cycle of instability not only erodes job security but also contributes to a pervasive atmosphere of fear and uncertainty. The notion of work-life balance is laughable, as employees are expected to prioritize work above all else, even at the expense of their well-being and relationships. Furthermore, the concept of equitable pay across job functions is practically nonexistent. Those who sacrifice their ethics and personal lives are the ones who seemingly get ahead, while others are left to languish in a system that rewards exploitation and disregard for basic human needs. Additionally, it's evident that Included Health has strayed from its purported commitment to putting members and clients first. Instead of prioritizing the well-being and satisfaction of those it serves, the company's sole focus now seems to be on growing accounts and maximizing the bottom line. All of this to say, I strongly advise against considering Included Health as a viable employment option. The company's descent into a toxic, unethical environment devoid of work-life balance and job security is a cautionary tale for anyone seeking a fulfilling career.

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Reactie van Included Health
2y
Thank you for your feedback and to all you contributed as part of the team. This isn't who we want to be, and we're sorry this was your experience. We remain steadfast in living by our value, "We Put the Member First" and to supporting a healthy, fulfilling employee experience in the process. We take your feedback seriously and will share this with leadership.

Ontdek andere reviews over Included Health

5,0
3 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible schedule and lots of benefits.

Minpunten

I don't have any cons.

avatar
Reactie van Included Health
2w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1,0
6 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Minpunten

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
avatar
Reactie van Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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