If you're not in one of the main office branches, you can't expect any personal development or career openings for further growth. Additionally, you may have a Manager/Director who will tell you that your feedback is valuable, but will in turn negate any feedback you share; no matter how tactfully you’ve presented it. In some instances, feedback given has been used to negatively impact employees during quarterly reviews. This kind of gaslighting is disappointing, but it's what you can expect if you plan to work in the San Mateo office.
Further, there is blatant favoritism amongst Managers/Directors, even to the point of promoting less experienced Indeed employees to senior positions. Given how political the office culture is, it's starting to resemble high school as opposed to a professional working environment. Managers will often be involved in conversations that are inappropriate for a workplace, and given the corporate structure, there is little that can be done without repercussion.
If you're interested in switching departments, or further developing from the role in which you begin, this is likely not the place for you. It seems to me that Indeed relies on its brand name to attract new talent and indoctrinate new hires into believing that Indeed values more than just its bottom line. In reality, when employees find that this is not the case and leave, this never-ending cycle continues to perpetuate. Many of our most senior employees (3-4 years) have already left Indeed for this reason-- including a CS Manager, who helped influenced the San Mateo office in a positive way. I know that Indeed will do well as its brand will continue to attract new talent, but if I can give you my honest advice after having worked here: please don’t waste your time.