Great opportunities - werkgeversreview Anonieme werknemer bij Infinity (GA)

5,0
23 feb 2018
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Friendly, open management Paths for advancement Certification test fees are reimbursed if you pass Good benefits

Minpunten

After 6 months on the job you are required to go on call for a week at a time, but you are compensated with extra pay and comp time for the work you do. Lack of name recognition Constantly receive calls looking for Comcast (Xfinity)

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5,0
29 apr 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Amazing team members, great work environment, amazing management.

Minpunten

Fast paced environment, customers can sometimes be hard to deal with.

1,0
7 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay Intelligent and experienced coworkers Nice catered meals Cheap and good health insurance

Minpunten

Corporate environment with a large parent company steering the ship more than local management wants to admit. Metrics-driven and not a single thing matters other than that. You must close a certain number of tickets and do busy work with any spare second you have during the day. Extremely micromanaged - uses monitoring tools to see what you're working on and how much time you've "wasted" not on a ticket. Totally uncompromising for simple personal challenges that affect regular people. Absolutely no support from upper-management. This is a very "just figure it out and get it done" place. Required to obtain new certifications regularly on top of strict metrics requirements

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