Inktel - werkgeversreview Customer Service Representative bij Inktel

3,0
28 jul 2018
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

This was an excellent company to work for. The pay was always good and the management highly professional. In many ways, they were like a family because they are willing to dedicate themselves to personal situations on your behalf.

Minpunten

The only con I would say is the pay. They should be able to afford a higher base rate than that was offered seeing as though the level of professional output coming from top clients.

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5,0
23 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great advancement opportunity Weekly pay for 1099

Minpunten

Accountability for under performing employees is not there.

1,0
5 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The training schedule and anticipated work hours were very convenient and aligned well with my availability. The onboarding process initially seemed organized, and I appreciated the opportunity to start quickly.

Minpunten

There was a lack of clarity from the beginning. During the interview, I was assessed on chat support, but training was strictly voice-based. This shift in expectations was confusing. Communication and expectations were not clearly aligned between the hiring process and training. There appeared to be little flexibility or understanding when unforeseen circumstances occurred. On Easter Sunday, while in training, I lost power at 1:48 PM due to circumstances outside of my control. Within a short time frame—by 3:07 PM—and despite a 30-minute lunch break during that period, I received a call informing me that I was being let go from the contract. There was no opportunity given to explain, recover, or rejoin training once power was restored. The decision felt rushed and lacked empathy or consideration for real-life situations that can arise in a work-from-home environment.

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