Decent - werkgeversreview Team Lead - Remote bij Inktel

3,0
28 jun 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

My coworkers, Supervisors, and OMs are a pleasure to work with. Drama is minimal. If you come in and do your job, you have nothing much to worry about except, of course, development opportunities to be an A-player or Team Lead.

Minpunten

The pay for this position is the same as the regular CSR agent so if you're looking to become a Supervisor, do not expect a pay increase until that second promotion happens. The bonus pay incentives only apply to A-players which the job listing states clearly. However, the criteria changed for A-player bonus after being hired and there is a monthly cap on how much of a bonus you actually earn. Feels like they moved the goal post with that. I was expecting to make $2 permanently added to my wage and the goal post was moved. Wages could definitely be more competitive. I do not recommend this job outside of busy seasons, especially as a contractor.

Ontdek andere reviews over Inktel

5,0
23 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great advancement opportunity Weekly pay for 1099

Minpunten

Accountability for under performing employees is not there.

1,0
5 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The training schedule and anticipated work hours were very convenient and aligned well with my availability. The onboarding process initially seemed organized, and I appreciated the opportunity to start quickly.

Minpunten

There was a lack of clarity from the beginning. During the interview, I was assessed on chat support, but training was strictly voice-based. This shift in expectations was confusing. Communication and expectations were not clearly aligned between the hiring process and training. There appeared to be little flexibility or understanding when unforeseen circumstances occurred. On Easter Sunday, while in training, I lost power at 1:48 PM due to circumstances outside of my control. Within a short time frame—by 3:07 PM—and despite a 30-minute lunch break during that period, I received a call informing me that I was being let go from the contract. There was no opportunity given to explain, recover, or rejoin training once power was restored. The decision felt rushed and lacked empathy or consideration for real-life situations that can arise in a work-from-home environment.

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