Low compensation for high-stress workload - werkgeversreview Enterprise Service Desk Analyst bij Inova

3,0
18 okt 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work opportunity, although management is now hinting at taking this away rather than deal with specific bad apples.

Minpunten

Compensation was low in relation to workload, education was irrelevant for offer and only prior experience is considered for negotiation. Constant workload and stress. Lunch of only 30 minutes and two 15 minute breaks. Expected support to an organization with a dizzying amount of devices, applications, and users. Support documentation is scattered and difficult to find. Work environment is call-center oriented rather than IT focused, with a high amount of unnecessary documentation and metrics focused on call times rather than support.

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Reactie van Inova
2y
Thank you for your feedback regarding the remote work opportunity. We are committed to providing a work environment that aligns with our team's needs and ensures a productive and efficient experience. We acknowledge your concerns about compensation and workload and will actively work towards addressing these issues to ensure fair compensation for the skills and effort required. Your insights are greatly appreciated as we strive for continuous improvement.

Ontdek andere reviews over Inova

5,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

great place, fun environment, positive staff

Minpunten

none- so far all has been great

3,0
1 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good benefits, professional colleagues, and strong technical talent. In the IT, analytics, and data space, Inova has been more forward-looking than many health systems, with willingness to adopt modern tools and practices. There is also relatively less bureaucracy compared with some other healthcare organizations.

Minpunten

For AI and Data Solutions career growth and scope can feel heavily influenced by prior relationships and leadership networks. When new leaders join, they often bring trusted colleagues from previous organizations, and those individuals may receive faster access to strategic work, visibility, and advancement opportunities. This can create the perception that internal merit, institutional knowledge, and long-term contribution are not always enough to access the best opportunities unless an employee is already connected to a senior leader or part of an incoming leadership network. Over time, this can make the culture feel fragmented across different legacy groups rather than like one unified Inova culture. There is a high level of nepotism and if you are not coming from Sharp, Parkland or Novant your growth, scope and visibility will be limited and you might be sidelined to grunt work.

avatar
Reactie van Inova
2w
Thank you for your feedback. We’re glad to hear you’ve had positive experiences with the benefits, colleagues, and the technical talent within Inova, particularly in the IT and data space. We also acknowledge your concerns regarding career growth, visibility, and how opportunities are accessed across teams. Creating a fair and transparent environment where employees can grow based on their contributions and experience is important, and feedback like yours helps surface where expectations around development and advancement may need further clarity and consistency. We appreciate your perspective and the time you invested in sharing it.
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