Pluspunten
You may be fortunate to work with genuine people, but not always guaranteed. Good experience for a new grad to learn about software and insurance. It's a job at the end of the day, it pays the bills.
Minpunten
Company was ok at one point but ultimately employees and customers don't appear to be the heart of what they do. The saying 'love your customers to death' no longer drives how the company operates. Culture of the organisation is to squeeze as much out of you and then spit you out, however they are trying to put initiatives in place to make it less work hard and no play. It should be a win win but in some instances you feel it's a lose win and when the cons outweigh the pros its time to leave. Lacking in career progression which can ultimately make you demoralised and unmotivated. Workload expected does not match the salary you get especially when you gain more experience, they don't pay based on the market rate which means your better off getting the experience and moving on after 18 months . Personal development is lacking to some degree. They are more focused on training you to work in their ways as opposed to applying best practice and industry standard. Beware of things like unlimited holiday, there is actually a cap that isn't openly communicated. Beware of flexible working, this approach depends on your line manager so just because in theory it's there doesn't guarantee you will get it in practice. There is lack of transparency in the direction of the organisation. A lot of things are said but doesn't result in actions. Ultimately, if you have a great line manager your experience could be ok however nothing is guaranteed and this is dependent on the company having good managers in the first place. Make sure you ask the right questions, check their experience on LinkedIn outside of the company because that will give you a hostlic view of what their capabilities are.