Unfortunately this goes far beyond normal startup chaos. The entire company operates around the whims of one person, and is constantly "reinventing itself" with an obsessive focus on unrealistic speed at the expense of ethics, stability, and product quality.
ALL senior leadership (Sales, CS, HR, Product, Ops) have left within the last 6 months. Leadership claims that the departed leaders left because they couldn't handle the startup pace, but in reality no one has real decision authority besides the CEO.
Company regularly commits new products & features to customers without consulting internal teams, and as a results always overpromise and underdeliver. The website is full of made-up capabilities that are far from existence. Company and product direction changes on a weekly basis, and exhausted engineers and front-line teams are scrambling to hold pieces together and sometimes are told to just make up lies to customers to keep them hanging a bit longer.
Half of the engineering team was also laid off without informing even the engineering managers, because "AI will code faster", which is just one of the many restructuring that happened in the past several months. Teams and managers are moved around without justifications. Even promotion seems arbitrary and often used as tactics.
At this point, there are effectively no qualified leaders left. The CEO and CTO are vibe coding and shipping AI slops directly to customers.
Look elsewhere, and save yourself from career trauma.