Pluspunten
Somewhat decent pay, clean facility, good people to work with on the same level in the call center, incentives
Minpunten
If you are severely ill in the office it is nearly impossible to leave- they won't allow it. SO much favoritism- easier cases go to people that have been there longer, therefore making only those investigators more money. The turn over rate is so high- they will find any reason to fire you, because they are constantly hiring more investigators. Clear invasion of people's privacy by calling medical facilities to verify if an individual has been there for treatment, without that person's signed consent. Multiple team leads emailing you about the same thing, getting cases in, even though they can clearly see what you're working on and have poor communication skills with one another. This company only cares about the profits they make from worker's compensation and accident claims, and they care nothing about the employees who are actually doing the work to make them their money.