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      Intuit

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      Reviews voor Intuit

      Too focused on surveys, manager controls your work experience - werkgeversreview Anonieme werknemer bij Intuit

      2,0
      21 feb 2020
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Company has very progressive work policies and a generally good environment. The company offers a 401k (vests after two years), transportation subsidies, and bonus pay for meeting survey metrics.

      Minpunten

      Theres little accountability on the managers who control the experience. If the managers decide to be obsessed with the surveys, they can make your time at the job terrible. The pay is low as well, lowering the incentive of top quality talent to enter or stay. Surveys are pushed very hard overall, which takes away focus from serving the customers and more towards ‘meeting the numbers’.

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      3,0
      13 jun 2026
      Service and support specialist
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Minpunten

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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