JustFoodForDogs

Reviews voor JustFoodForDogs

Good product, awful culture - werkgeversreview Anonieme werknemer bij JustFoodForDogs

2,0

27 jul 2022

Anonieme werknemer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Research behind product is solid, good to work for if you have interest in animals

Minpunten

Work culture is cultish with the education/training department literally saying "drink the koolaid" and encouraging new hires to essentially be fanatics for the product in order to sell it. You are pressured to participate in asinine work-based social media apps on the regular and the company falsely claims to be all about transparency while obfuscating important information from clients and employees alike. They fired all of their retail-based salespeople with 2 weeks notice over a zoom call after dodging questions about job security in 2020-2021 and using them to build their foundational client base within pet stores, making their claims of valuing transparency and treating their employees like "family" laughably and demonstrably false. Consistently refused to promote from within, instead bringing in people with random unrelated managerial experience and no knowledge of pet nutrition to struggle to keep up with the demands of the job and using lower paid but better trained employees to cover those holes in experience with no compensation or reward. Customer service is a joke, with none of them being actually trained or knowledgable on the product and often giving extremely unprofessional and inconsistent responses.

Reactie van JustFoodForDogs

Thank you we greatly appreciate your valuable feedback about the company back in 2020-21 year. As of 2022 we are still continuously growing and changing. We are working on implementing changes across the board such as training in all departments and management training. We would like to acknowledge that your concerns have been heard and will be greatly considered when implementing these changes in our company in coming months and years to come. We are sorry that you had a negative experience with the company and would like to give you the chance to reach out to us here at JustFoodForDogs people operations team by reaching us at peopleoperations@justfoodfordogs.com.

Ontdek andere reviews over JustFoodForDogs

5,0

10 sep 2025

Accounts payable specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great team, best manager/HR team, Great Benefits, Great work/balance.

Minpunten

I haven't experienced any cons yet, but it would be nice to get to know other people from other teams. AP and Customer service are the only teams that choose to work in office, So some company mixers would be helpful in my opinion to put a face on who I'm emailing regarding work.

3,0

20 jun 2026

Nutrition consultant

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The product truly does benefit the dogs. You are doing genuinely good work if you know your stuff. Get to hang with dogs too.

Minpunten

Mass corporatization made the job much more stressful than it was previously. They stopped supporting the employees in stores financially, professionally, and strategically, and created a number of processes that got in the way of work rather than help achieve success. Lack of institutional memory was something I would constantly have to cover for in educating people above me. Newbies no longer get sufficient training to the point where I as a customer wouldn't trust anyone in my position anymore. Communications systems currently in place are structured to breed contempt and sabotage among employees. They make you re-interview for minimal raises/promotions. HR actively creates problems rather than solving them, and an HR rep even made personal attacks towards me to which I never got an apology. The company mission statement was changed to no longer put the dogs first. The company comes first. They are not subtle about this change.

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