Pluspunten
It can be fulfilling work helping kids. Management is usually really friendly and willing to listen. IF staffed properly shifts can be very fun and fly by. Get lots of PTO a year and always have overtime available to work. HR is insanely friendly and helpful and always willing to talk.
Minpunten
Never staffed properly which leads to very dangerous work environments. Sometimes 2 staff with up to 15 kids with psychiatric and behavioral concerns that are often violent. Breaks are practically never an option and they are lying if they tell you that they'll move you to mornings after working evenings for a few months. They'll hire new people for mornings instead of evenings and risk losing you rather than move you to days as promised. Pay is $14/hour with a degree with $15/hour on weekends which could be SO much better considering the work conditions (you can make $14/hour at Target starting now). Management is hit or miss. Some management will go out of their way to help you out and some will nod and listen then do absolutely nothing.