Avoid CS department - werkgeversreview Customer Service Representative bij Kemira

Reputable and stable company to work for

The markets are tough right now and so we are acting accordingly.

The processes are some of the best and well aligned that I have ever seen in any other company that I've been at. The business is straight forward, uncomplicated and easy to understand how it works. Even when issues arise, they are relatively easy to solve. SAP is a big part of what makes the processes here so straightforward.

The managers (specifically in supply chain) absolutely ruin the experience of working here. I'm not sure that real leaders (directors, VPs, etc) know how their smaller managers act towards everyone else. It's hard to believe the people in these manager roles were actually hand selected to manage other people when they probably can't even manage their own households. They only thing they're really good at doing is intimidating their subordinates, taking behind their back, and making them feel alienated.