worker at biz prior to merger, during merger, and after merger.... - werkgeversreview Customer Service bij Kemper

Lots of mentorship and guidance. Good support from staff.

Case load can get heavy

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.