Pluspunten
When I started, they offered a great benefits package. I as a teller got 10 holidays and 4 weeks vacation, matching 401k to 6%, pension, and medical/dental/vision. There were many opportunities for upward movement. Management at a local level was great and supportive.
Minpunten
Slowly but surely the benefits went away, no more pension, 401k matching only after 1 year of employment, healthcare premiums more than doubled, vacation cut by 1 week for current employees. KeyBank was and maybe still is floundering. They had a major branch level restructuring in early 2013 as a response to a lawsuit that they lost. Never a good move to be reactive, a company should always be proactive. Cooperate management constantly implemented new sale goals, when I started the branch had 4 goals to meet, when I left, 12. It's impossible to meet 12 different goals at the same time.