Working Style - werkgeversreview Technical Support Engineer bij Keyence

Great training program, and good mix of roles. You wear a lot of hats at this job which prepares you well for your career. Business and technically focused, and a real product expert type of role.

Its a tough job and a lot of work and long hours. You need to deal with customers constantly through a lot of virtual support.

Fast paced work environment. CRM is the best I have ever had access to. Data tracking and sales insight is top notch. The regional director for TSS in Michigan/Indiana is great to work under. Leads are easily available, the product is great and it’s easy to get in the door places.

Metrics are more focused on quantity over quality. Frequently working 50+ hour weeks. Too many reps per territory and it can create a negative perception. Bonus structure vs straight commission is frusterating. Clear advancement structure however being ranked against peers with different sales targets in frusterating. Feels like a turn and burn type of mentality towards sales reps.