over-phone Arabic Interpreter - werkgeversreview Arabic Interpreter bij LanguageLine Solutions

2,0
18 sep 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

working from home. A good place to start a career in interpretation. Makes you feel good to help others communicate

Minpunten

the recruiting process is very long and took about two months or so. Management is not there. If you need assistance with anything the only thing you have is the website. VERY STRESSFUL as a full time job because breaks are not enough and since i was an entry level they directed all calls to employees like me first , contractors and higher level interpreters received less phone calls because they charge more for their services. Salary is not enough for the stress and the hard work. During the first 2 months i used to receive over-time for extra minutes i worked if my shift ended and im still on call. but then they stopped giving us overtime without even informing us. You will feel isolated no doubt. Health insurance they provide is a joke! Dont accept it if you get the full time job! Days off are unpaid even if recruiters tell you they are paid. They are not!! and you only get 80 hours time off. meaning: only 10 days/year whether you are a new employee or been with them for 20 years. its the same

Ontdek andere reviews over LanguageLine Solutions

5,0
27 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Minpunten

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

avatar
Reactie van LanguageLine Solutions
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2,0
14 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Minpunten

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

avatar
Reactie van LanguageLine Solutions
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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