LanguageLine Solutions

Reviews voor LanguageLine Solutions

Greedy Greedy Greedy - werkgeversreview Interpreter bij LanguageLine Solutions

1,0

23 sep 2024

Interpreter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Literally only option for carless people.

Minpunten

These people will pay you dirty cheap and get away with it, but it’s catching up to them since they’re getting sued. Expect everything good and provides training to excel yet pays the bare minimum. Yea this company is great to USERS, sure, but it definitely hates its employees. People watch you like a hawk up in here and also LISTEN IN TO CALLS THAT ARE NOT SUPPOSED TO BE MONITORED. It’s uncomfortable to hear criticism from someone who obviously gets paid more for less work as well. Get your company in order and please respect your long term employees.

Reactie van LanguageLine Solutions

Thank you for taking the time to share your feedback. We appreciate your honesty about your experience and the challenges you've faced. At LanguageLine, we continuously strive to provide high-quality service to our clients while also working to ensure a positive and supportive environment for our interpreters. We understand that compensation and work expectations are important concerns. We regularly review our policies to stay aligned with industry standards and improve the overall experience for our team members. Monitoring of calls is done in accordance with industry regulations and for quality assurance, but we take your comments seriously and are always evaluating our practices to ensure they are respectful and appropriate. We value all of our employees, particularly those who have dedicated themselves long term, and your feedback is important in helping us improve. We encourage you to reach out if you have further suggestions or would like to discuss your experience in more detail. Thank you again for your input, and we wish you all the best in your future endeavors.

Ontdek andere reviews over LanguageLine Solutions

5,0

27 okt 2025

Telephonic interpreter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Minpunten

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

Reactie van LanguageLine Solutions

8mo

Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!

1,0

24 jun 2026

Spanish bilingual interpreter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Stay home. That's all. Nothing else.

Minpunten

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

Reactie van LanguageLine Solutions

Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.

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