Will not recommend this company - werkgeversreview Interpreter bij LanguageLine Solutions

1,0
25 okt 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It is easy to apply for days off or personal leave

Minpunten

The management deals with the interpreter as a machine, switch the employees from audio only to video interpreter, adding different category like legal and financial even if the interpreter is not proficient in these fields, all with the same pay. The only way to communicate is through emails, there is no one to talk if you have any issue. There is no standard for pay rate, same language and level and get paid differently. the pay is equal to state minimum wage.

avatar
Reactie van LanguageLine Solutions
1y
Thank you for sharing your feedback and for your twenty years with us at LanguageLine Solutions. Our goal is to support interpreters in a way that is respectful and encourages growth. Compensation is an area we're actively reviewing to ensure it reflects the skill and dedication required for the role. Should you have additional feedback feel free to reach out to interpretercommunications@languageline.com.

Ontdek andere reviews over LanguageLine Solutions

5,0
27 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Minpunten

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Reactie van LanguageLine Solutions
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Stay home. That's all. Nothing else.

Minpunten

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

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Reactie van LanguageLine Solutions
21h
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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