LLS likes to keep their employees scared and confused - werkgeversreview L5 Interpreter bij LanguageLine Solutions

3,0
18 feb 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Do not have an experience with other interpreter agencies, but as the worker exploitation in the US goes, they are not the worst offenders. Worker activists and lawsuits seemingly improved the pay and PTO meaningfully, compared to a few years ago.

Minpunten

Even if you do great they would still want you to worry for your job stability, policies are confusing on purpose, getting a day off can be a whole separate can of worms. If you need to figure something out, you are on your own with the pile of websites and policies.

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Reactie van LanguageLine Solutions
1y
Thank you for taking the time to share your feedback. We appreciate your perspective and are glad to hear that improvements in pay and PTO have been beneficial. We understand that job stability and clear policies are important for our interpreters. We strive to create a transparent and supportive work environment, and we recognize that navigating policies and procedures can sometimes be challenging. Your feedback is valuable, and we will continue working on making our processes more accessible and improving interpreter support. If you have specific concerns or suggestions, we encourage you to reach out to us at interpretercommunications@languageline.com.

Ontdek andere reviews over LanguageLine Solutions

5,0
27 okt 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Minpunten

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Reactie van LanguageLine Solutions
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2,0
14 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Minpunten

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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Reactie van LanguageLine Solutions
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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