LanguageLine Solutions

Reviews voor LanguageLine Solutions

It was ok - werkgeversreview Spanish Medical Interpreter -work At Home bij LanguageLine Solutions

3,0

18 jun 2025

Spanish medical interpreter -work at home

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

-The pay was good, company I worked through was fantastic, and LL were great as well, until they weren't

Minpunten

-Call volume is incredibly high, which can cause burnout. -Got fired for sounding "too tired" on calls after about 6-7 hours of interpreting calls that are almost back to back.(worked there for almost 6 years and during the last month I got 3 "needing improvement" which got me fired, I was being told by costumers that I did a great job every day, unfortunately the random QA individual did not agree) -Language Line QA can give you a bad score for random subjective reasons whenever they feel like.

Reactie van LanguageLine Solutions

11mo

Thank you for taking the time to share your experience after many years with LanguageLine Solutions. We’re grateful for your service and the commitment you showed during your time with us. We’re pleased to hear that you found the pay competitive and had a positive experience with both the company you contracted through and LanguageLine—for much of your tenure. It is unfortunate your time ended in a way that left you feeling disappointed and unsupported. We recognize that interpreting, especially with sustained high call volume, can be demanding. Burnout is a real concern in this field, and we continue to explore ways to balance operational demands with interpreter well-being. Regarding your concerns about Quality Assurance: Our QA process is intended to uphold interpreting standards across the board. Thank you again for the years you contributed to our mission of connecting people through language.

Ontdek andere reviews over LanguageLine Solutions

5,0

27 okt 2025

Telephonic interpreter

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Minpunten

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

Reactie van LanguageLine Solutions

7mo

Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!

2,0

14 mei 2026

Software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Minpunten

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

Reactie van LanguageLine Solutions

Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.

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