I want to like my job, but things keep getting worse. - werkgeversreview Claims Representative bij Liberty Mutual Insurance

2,0
25 okt 2011
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Great benefits program - 401K matching & a Pension after 5 years vested -Flexible Spending Account -Employee Assistance Program - managed by 3rd party to keep confidential -Excellent health insurance

Minpunten

-They are great at finding ways not to pay their employees what they are worth -Health insurance is fairly pricey, but worth it -Their current reorganization of the claims department leaves many people fearful of their jobs -Unreasonable workload in claims department -There is not a structured training program for new hires, so adding a new person to the team is difficult. Co-workers are expected to train new employees along with get their current workload complete. My team currently has 3 members who have been working for the company for at least 4 months and are still taking minimal (as few as 3) claims per day, leaving the rest of the team swamped and unable to meet customer demands. -Constantly change job description and demands without adjustment of pay. -I got "promoted" but it was considered a lateral move so there was no pay increase. Now that job is being changed to take on more claims (especially more complex claims) and I am still making what I made in an entry level position. -There is no negotiation for pay increases. You get what they say. It doesn't matter about your education, achievements, or the challenges that you have faced.

Ontdek andere reviews over Liberty Mutual Insurance

5,0
15 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits, generous PTO, flexible in-office schedule

Minpunten

Honestly none, Liberty is a great place to work

1
2,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Minpunten

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

1
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