Not a good experience - werkgeversreview Customer Service Representative bij Liberty Mutual Insurance

1,0
19 jan 2012
Aanbevelen
Goedkeuring directeur
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Pluspunten

Good training in customer service.Good start up pay.Good co workers.Nice building.Nice parking lot and security staff.

Minpunten

Employee scores are manipulated in order to let go employees instead of laying off.Temp employees are now being implemented in order to cut costs. If you are popular with management regardless of your performance,you will keep this job and even move up if you can stand to stay.

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5,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Good work-life balance Nice coworkers and healthy work relationships Lots of resources

Minpunten

Slow moving pace and limited risk taking

2,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Diverse culture, work life balance, flexibility

Minpunten

They go through layoff regularly. Lay offs are massive, whole organizations at a time. They have multiple waves a year. I’m not sure how anything gets accomplished from so much firing and hiring and moving. Whoever’s left takes the burden and realizes they’re next. It’s bad for motivation and productivity.

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