Claims Work is Bad Enough - LM Makes it Unbearable - werkgeversreview Claims Specialist bij Liberty Mutual Insurance

1,0
12 aug 2012
Aanbevelen
Goedkeuring directeur
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Pluspunten

My coworkers are some of the best people I've ever met - probably because misery loves company.

Minpunten

I will openly admit that pretty much ANY claims job is going to be difficult. It is a negative enviroment and you're frequently dealing with hostile customers, a high work load, and heavy deadline-driven tasks. That being said, LM makes to make a bad situation worse. They bog the system down with ridiculous, tedious processes. They want everything done on a converyor belt approach, probably so they can eventually outsource everything to India. You are not reviewed. You are 'calibrated'. They tout Lean, then demand redundancies in almost every task. At least in my office, corporate politics rule the day. People are promoted based on who they know, not what they do. I literally dread going to work everyday and when I inevitably get fired, I'm not going to cry. I'm going to do a backflip.

Ontdek andere reviews over Liberty Mutual Insurance

5,0
4 jun 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great work culture Flexible schedule No overtime Good career opportunities

Minpunten

If working a technical position, they pay less than average

2,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Minpunten

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

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