constant reorgs and layoffs - werkgeversreview Help Desk Analyst bij Liberty Mutual Insurance

2,0
27 nov 2018
Aanbevelen
Goedkeuring directeur
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Pluspunten

Company pays pretty well and decent benefits. Flexible work from home arrangements.

Minpunten

Constant reorgs, layoffs, and replacing employees with offshore contractors. Why pay above average and then turn around and layoff workers to save money.? All this is done despite being highly profitable. Next month, Seattle help desk, myself included, are getting replaced by mostly new reps in Plano that will start at the bottom of the pay scale. Every year Agile or some other corporate methodology is used as an excuse to layoff employees. Last year, about 800 IT workers in Dover were laid off. Very low morale as most employees understand their job is not 100% safe.

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5,0
17 nov 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Remote work, management is great and understands work/life balance.

Minpunten

None, I really appreciated my journey with them, but it was time for me to move into a more specialized field.

avatar
Reactie van Liberty Mutual Insurance
3mo
It’s great to know remote work and supportive management helped you maintain a strong work-life balance during your time as a Claims Specialist. We remain committed to flexible work options and a positive employee experience, and we wish you continued success as you grow into a more specialized field.
1,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

pay was decent, FTO was good

Minpunten

EVERYTHING. I have never been discriminated so much by a company before. Hard work means NOTHING. You are expected to work tons of free OT just to keep up with the unbearable work load, and your manager will only complain what you DIDNT do.

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