Liberty Mutual is way behind in the Insurance Industry, Auto Claims was the worst job I have ever had. - werkgeversreview Senior Customer Claims Representative bij Liberty Mutual Insurance

1,0
7 apr 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Benefits, pension, 401k, time off

Minpunten

The entire job is a con. The workload and deadlines are just ridiculous. The goals are set so high that they almost make it impossible for you to meet "CSAT" scores, which affect your bonus and raise. Everyone is micro-managed to the max. I have never seen a company micro manage so much. Management of course does nothing but tell you what you are doing wrong and never what you are doing right. The hours are very bad, two weekend shifts a month, and almost never get out on time.

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5,0
15 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits, generous PTO, flexible in-office schedule

Minpunten

Honestly none, Liberty is a great place to work

1
2,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Minpunten

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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