Pluspunten
Not very many pros. New hires in 2020/2021 job listings were advertised and contracted as salaried, full-time, WFH remote employees. During 2022 a return to office mandate was enforced for all employees throughout the company. Pay is mediocre for the position of Auto Adjuster II ranging from 40-50k a year, but you will be exchanging not only 40 hours a week for that pay, but your entire life including off days. Constantly pressured ("highly encouraged") to come in to the office, meet up at restaurants with management and co-workers on Friday evenings.
Minpunten
If you work hard, meet all your KPI's, manage your claims promptly and stay on top of everything, you will be rewarded with bonuses and decent pay. What you will not have, is a work life balance. The harder you work the more the system punishes you and drowns you in more work. Most of the team doesn't meet KPI's, quite far below it. They hold there jobs while doing half the work you do as a top performer, while your manager makes you feel like you aren't doing enough even if you're at the top of your team.