It was okay - werkgeversreview Customer Service Representative bij Liberty Mutual Insurance

2,0
31 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

clients were great to work with normally. company still offers pension plan.

Minpunten

Local Management was immature and often not ethical. Heavy call volume and monitored metrics- micro management

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5,0
23 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good work-life balance Nice coworkers and healthy work relationships Lots of resources

Minpunten

Slow moving pace and limited risk taking

2,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Minpunten

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

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