The only way up is out.... - werkgeversreview Library Technician bij Library Systems & Services

No room for advancement. Pay rate is below industry standard. Company has no feedback process and no feeling of HR advocacy. Policies and procedures are not clearly defined. Opportunity for staff training is one day a year and peer-taught. Workload steadily increases as library usage increases, yet no investment is made to help staff assist customers better/more efficiently. Patron usability comes secondary to back-end processes.