Great if you love telemarketing, wearing many hats for little ROI, and turning every day into a "Membership Special" - werkgeversreview Sales bij Life Time

2,0
16 aug 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Nice amenities for working out. If you end up working for a great manager, that is also a perk. Co-workers are usually pretty cool as well.

Minpunten

Ultimately, due to the grand expense of building these mega-clubs, there is a lot of pressure to make many, many, phone calls to sell memberships - even after usual family dinner hours. The calls are tracked and timed to ensure you are actually leaving messages or speaking to someone. If you don't get to your 80 calls daily (100+ during "calling parties" twice monthly) you will be reprimanded in some way that affects your pay. You will also have to set a specific amount of appointments, which will also be confirmed via a phone call to the prospective member. You will also be responsible for each of your new members meeting with a trainer within a set time frame. You will also need to manage customer service and changes to memberships. Be prepared for five weekly team meetings in the middle of the day, and at least two one-on-one weekly meetings with your manager. You will also be responsible for managing paperwork to explain how you "manage your business", although it ultimately is managed the way they tell you to manage it. You will of course have a monthly goal to meet and need to draft a plan explaining how you plan to reach that goal by end of month. Be prepared to brush up on your referral skills because you will also be required to obtain and submit two referrals for each membership you sell. These will need to be entered the same day you sell a new membership. Outside prospecting is also required because at least 50% of your membership business is expected to be "self-generated". Finally, be patient, because you will more than likely need to tolerate a (-) change in your pay structure more often than you'd expect.

Ontdek andere reviews over Life Time

5,0
2 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great team, free gym membership

Minpunten

Some times can be a lot of work

avatar
Reactie van Life Time
3w
hank you for taking the time to write a thoughtful review! We appreciate hearing about your experience at Life Time and are happy to learn that you enjoy your team and have taken advantage of the signature membership!
1,0
25 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Free Membership Cool employees Discounts on services

Minpunten

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

avatar
Reactie van Life Time
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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