Pluspunten
Good coworkers, mission, clients, benefits (paid time off is generous). Flexibility to set our own appointments within work hours. Nice staff appreciation event every year. Leadership tries to make it a good place to work. Meeting with our elders in their homes and putting in services they need, helping them and their caregivers is what makes it all worthwhile.
Minpunten
Pay is abysmal for the expectations , workload and responsibilities. Full time is 35 hours, so it's virtually impossible to get everything done by monthly deadlines. Many if not most employees have second incomes to make ends meet. As a non-profit agency we do the work of the state for much less than what state employees doing similar or lesser work are paid. There is little room for advancement. Low mileage reimbursement rate. Somewhat "addictive organization" : If you believe in the mission and care for your clients and work as hard as you can, you''ll still be told at monthly supervisions about every undotted "i" and uncrossed "t", and it is easy to begin to think this is normal. Because we care, we keep trying. The historically high turnover in case management has seemed to slow somewhat, which is good for our clients. Recent move resulted in 100 people in a cubicle grid which no one really likes (who would?).