13 okt 2020
Reactie van Lifetime Group
5yFirstly I would like to acknowledge what an exceptionally difficult time this has obviously been for you. I understand that you have been left feeling stressed and unhappy as a result of the Covid-19 situation and about some of the measures that the company had to take. However, the measures that were put in place were as a result of an unprecedented global situation and Lifetime was in a position, like many companies, where we had to make essential changes to keep the business functioning and ensure that our people were able to retain their roles during this difficult time. We decided to make full use of the Government’s job retention scheme to ensure that we did not have to make anyone redundant whilst lockdown measures were in place. We also had to make difficult decisions about how we delivered our service as safely as possible which included introducing home working and the situation you have referenced to above whereby some people were furloughed completely whilst others remained essential to the business function, continuing to work in line with business demands and on reduced hours and reduced pay.
As you can imagine, following the lockdown, the business was affected and we did have to make a number of redundancies. The reasons behind this very difficult decision was clearly communicated by our CEO. A redundancy scheme was implemented to ensure compensation was given to those affected whilst they sought work elsewhere.
You have also mentioned some issues that were outside of the current situation such as work/life balance and progression and I am sorry to hear that you did not access what we have in place to support these areas such as our wellbeing platform, Lifeline, our Employee Assistance programmes and our Journey of a Lifetime and Career Pathway development plans.
I do hope that you secure alternative employment and are able to find a company and role that meets your needs.